The Ardennes-Etape voucher related to these FAQs has the following characteristics:
- It covers the total amount paid to Ardennes-Etape, excluding the deposit.
- It is valid for one year from the date of issue.
- It can be used for a stay with Ardennes-Etape scheduled from June 2020 until January 2022.
- The voucher is valid for any accommodation in our catalog. However, in solidarity with the owner, we encourage you to reschedule your stay in the same holiday home.
- The voucher can be used for several stays, but it is personal and cannot be transferred.
- The value of the voucher is not refundable in cash.
- The voucher cannot be used to pay the deposit for a future reservation.
- These conditions apply strictly to vouchers received due to cancellations caused by the coronavirus crisis and do NOT apply in any case to coupon codes or discounts resulting from business courtesies.